MANAGED SERVICES

You can trust Cornerstone to provide fully managed services to maintain, manage, and monitor these environments. We work to ensure the backend infrastructure and systems are available, reliable and optimally performing to deliver the compute, storage, and network capabilities required to run your applications and services.

Let Us Manage Your Day-to-Day.

OUR SOLUTIONS

ALL-INCLUSIVE IT MANAGMENT

Focus on your core and engage our talent and expertise to manage your IT environment

  • Infrastructure and user support

  • Strategic Planning and Technology Management

 

MANAGMENT OF ANCILLARY, NON-CRITICAL APPLICATIONS

Your internal IT can concentrate on the technology that drives your business

  • Experience and expertise to give you confidence that we can effectively manage whatever you need

  • Leverage our resources for Day-to-day operations, infrastructure planning, strategic management, and more…

MANAGED E-DISCOVERY SERVICES

We will develop and manage a legal discovery platform that best fits your needs

  • Assistance with CCPA, FOIA, and other compliance initiatives

  • Exterro, SonaVault, Veritas E-Discovery platform experts

OUR STRENGTHS

ENTERPRISE LEVEL EXPERTISE

  • Access to Senior Engineers and Architects on our Professional Services Team 

  • Over 50,000 infrastructure objects and systems managed worldwide

  • Certified experts in all the latest technology

REAL WORLD IT MANAGMENT EXPERIANCE

  • Our support engineers have years of experience managing internal IT at the highest levels

  • Average years of experience >15 years, tenure at Cornerstone >7 years

  • Level of sophistication that translates into the customer experience that we provide

STRATEGIC PARTNER

  • Forward Thinking

  • We help align your technology with your business goals and objectives

  • KPIs and SLAs specifically designed with customer-driven priorities to help optimize performance

SIMPLE USER BASED PRICING

  • Unlimited Remote and Onsite Support for Users and Infrastructure

  • Strategy and Management Services

  • IT System Monitoring, Management, and Maintenance

MONITOR

We monitor environments 24 x 7 around the clock to ensure highly available and ready to operate services for your needs. As our managed service customer, you will have access to monitoring software at no additional cost.

MAINTAIN

We provide maintenance as part of our managed service to ensure your systems are operating at optimal speeds and performance, while maintaining their reliability. The systems are regularly maintained and reviewed, so that we can detect and even prevent impending and potential failures, rather than being merely responsive to problems.

MANAGE

Our Managed service capability is where we execute the changes and the needs that you bring to our attention to meet the needs of your changing business. Not only do we operate the environment, but we also continue to make the appropriate changes to meet your needs responsively.

MENTOR

The fourth principal, which makes our managed service unique, is Mentoring. Understanding the way in which an application or a system operates helps your IT organization determine its impact on end users and how to optimize those systems. We can even help you maintain and manage it on your own if there are budget issues. Unlike other providers who may not want to share their knowledge for risk of losing business, we value the trust and long-term relationships fostered through mentoring our clients.

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OUR APPROACH

© 2019 Cornerstone Technologies, a Sonasoft Company